Click HERE to apply for the City's rental assistance program.
Close button.

Welcome to the City of Atlanta’s Housing Help Center

The Housing Help Center is the City of Atlanta’s official housing resource center. Scroll down to find resources on renting, buying, and getting other kinds of housing help.

Housing Help Center is currently experiencing a phone line outage. As a temporary solution, please call 404-492-7640 to reach our offices. We apologize for the inconvenience.

To apply for the City’s rental assistance program, please click the link here.
To apply for the City’s rental assistance program, please click the link here.
City of Atlanta skyline

Buying

There are a variety of homeownership resources available to Atlanta residents, from down payment assistance to land trust property. Our goal is to make these resources easy to understand and access.

A person filling out the intake form

Intake Form

Fill out our simple intake form to determine if you are eligible to start receiving personalized guidance and support for your homeownership needs.

A house in Atlanta

Resources

Our carefully selected resources provide insights and advice to help you navigate the various kinds of homeownership opportunities.

Additional Resources

Need help with finding something else, like filing a 311 code complaint, receiving eviction prevention or defense assistance, or applying for resources for home repairs or utility payments? We can help you track down the organizations and programs you might qualify for.

A mural in Atlanta

Resources

Browse resources that cover housing-related legal assistance, code concerns, home repairs, and more.

A person filling out the intake form

Intake Form

Fill out our intake form to determine if you are eligible to receive tailored support for a broad range of housing-related concerns.

Frequently Asked Questions

The Housing Help Center was created to help Atlanta’s most vulnerable residents. Below, we've answered some of the most common questions to help understand how we can work with you.

What are the Housing Help Center’s hours of operation?

The Housing Help Center is generally open from 9 AM to 5 PM, Monday to Friday.  However, navigators will schedule appointments outside of business hours to accommodate residents.  

How can I schedule an appointment?

To schedule an appointment, please complete the intake form on our website.  A navigator will review your intake form and respond within two business days.

How can I reach the Housing Help Center?

The Housing Help Center operates by appointment. To complete a request for an appointment, complete an intake form on our website at www.HousingHelpCenter.com. If you need assistance with the application, or do not have access to the website, you can call 311.  Our office is located on the first floor of 2 Peachtree Street near the 5 Points MARTA station downtown.  Our navigators offer flexible appointment times to work with resident schedules.

I need help completing the intake form.  Can I do this over the phone?

Yes, you can request assistance by calling (404) 465-1829 and leaving a message. Our staff will reach out to assist you.

I called 311 and visited the website and was instructed to complete the intake form.  How long will it take to receive a call back?

Our navigators review intake forms daily and call back time is typically two business days or less.

Who is eligible for assistance at the Housing Help Center?

Personalized navigation assistance from the Housing Help Center is prioritized for
households at or below 60% of area median income, approximately $43,000 for a 1
person household, or $62,000 for a household of 4 residing within Atlanta city limits.
However, the Housing Help Center website contains resources for all housing and
housing-related programs available to City of Atlanta residents. Programs may have
individual eligibility requirements; however, anyone can browse the resources and
contact external program administrators directly to confirm eligibility.

What kinds of assistance can the Housing Help Center provide?

The Housing Help Center partners with a variety of non-profit organizations in Atlanta to connect residents with emergency relocation, rental and utility assistance, legal aid, eviction diversion programs, code enforcement help, and other forms of assistance.

Is the Housing Help Center run by the City of Atlanta?

Yes, all of the Housing Help Center navigators and staff are City of Atlanta employees.

About the Housing Help Center

The Housing Help Center is the City of Atlanta’s official housing resource center, launched by Mayor’s Office. Our goal is to help vulnerable City of Atlanta residents find and stay in safe and affordable housing.

Our work involves providing comprehensive resource lists for rental, homeownership, and other housing services, and helping households to plug into those resources. We understand that each resident's situation is unique. Our mission is to make housing more accessible and manageable for everyone in our community.

City of Atlanta skyline

Contact Us

For additional assistance please fill out the intake form, call 311, or visit at our offices at 2 Peachtree Street, First Floor, Atlanta, GA 30303.